About/Gold Partner


SAP BusinessObjects BI Gold Partner Status

Award Winning SAP Partner

DSCallards is delighted that it has been named an SAP Gold Partner due to its success in its Value Added Reseller (VAR) programme specialising in Business Analytics and Business Intelligence with the SAP BusinessObjects portfolio of solutions.

DSCallards is one of only ten trusted SAP BusinessObjects BI Gold Partners in the UK and believes that showing commitment to the SAP Partner Programme is critical to building long-term relationships with the SAP Business Objects BI Community.

SAP Partners play a key role in helping organisations of all sizes – across all industries – transform and run their businesses. They are certified SAP professionals who can help you buy, build, implement, service, and support the SAP solution that best fits your unique needs.

SAP Partner Centre of Expertise (PCoE)

As a dedicated provider of Business Intelligence solutions, helping customers through a portfolio of consulting, advisory, implementation and support services, DSCallards has also achieved its second Partner Centre of Expertise (PCoE) certification from SAP.

The certification validates that DSCallards’ Support organisation fulfils the requirements needed to provide high quality support services for SAP BusinessObjects solutions in accordance with SAP’s current technical and organisational standards.

To ensure that SAP customers receive the same high quality support, SAP introduced the dedicated PCoE certification, which is made exclusively available for SAP PartnerEdge channel partners providing support for SAP BusinessObjects solutions. The certification process reviews a channel partner’s entire support centre, including support staff, support processes and infrastructure. DSCallards had to meet three key requirements to quality for this certification:

  • Fulfil the requirements of SAP Enterprise Support in accordance with the SAP support model and is a primary support provider for SAP BusinessObjects software
  • Support Team is familiar with general support operations and have the latest SAP qualifications
  • Ability to provide a solid foundational infrastructure for end-to-end interaction with customers and SAP.
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